FAQ - Decheng Industrial Equipment

Q: Can you do OEM and ODM?

A: Yes, OEM and ODM are both acceptable. We customize according to your drawings.

Q: Can we use our own logo?

A: Yes, We can customize your logo according to your requirements

Q: Can you do our own packaging?

A: Yes, you just provide the package design and we will produce what you want. We have professional engineers who can help you design.

Q: When can I get the price?

A: After the drawings you provide are clearly confirmed by the technical engineer, a quotation can be provided within 1-2 working days.

Q: What's your MOQ?

A: We can discuss the MOQ according to customer's exact situation.

Q: How long is your delivery time?

A: The general delivery time is 4-6 weeks after receiving your order confirmation. if we have the goods in stock, it will only take 1 week. If there are special urgent delivery situations, we can negotiate to meet the customer's requirements.

Q: Which shipping way can you provide?

A: We can provide shipping by sea, by air and by express.

Q: Can you help with the design?

A: Yes,We can design products suitable for customers according to their usage environment and size requirements.

Q: Why Choose us?

A: We have the advantage of convenient prices and can meet customer drawing design requirements. We also have the short production cycles.

Q: What's your products?

A: Bolts,nuts,screws,studs,washers and flanges.

Q: Where is your product use in?

A: In rail transportation, medical equipment, aerospace, ships, semiconductors, oil and gas, pharmaceuticals, petrochemicals & refining, food & beverages,and etc.

Q: Do you have a export licence?

A: Yes.

Q: Is there the products tested before shipping?

A: Yes, of course. We test every batch every day.

Q: How your quality guarantee?

A: We have 100% quality guarantee to customers. We will be responsible for any quality problem.